Message boards, blogs, live chat, and other popular community features help members communicate and build relationships, creating loyal customers and ambassadors for your brand. These days, the opinions of trusted community members can attract far more attention than a multi-million dollar advertising campaign.
Message boards are the key to solid online communities, but they come with a caveat. Unmediated communities can become free-for-alls, resulting in hostile or unfriendly environments that can negatively impact your brand or group.
Effective community moderation isn’t optional; it’s essential. Community 102 is proud to offer a secure, well-governed community at a reasonable cost. We provide a wide variety of excellent moderation services with a skilled, highly experienced team.
All bloggers know it’s just a matter of time before you receive an aggressive or inappropriate comment to your content from one of millions of anonymous Web users. As such, the moderation of member responses is a powerful tool for maintaining the dignity of your brand. Vetting bad language, abusive comments, or spam/advertising before they’re posted allows you to eliminate warrant-less brand-damaging defamation before your members see it.
Message boards are the backbone of many communities, allowing people to exchange ideas on different topics whenever they want. Message board users are incredibly passionate about their favorite message boards, often submitting multiple daily posts. Moderation protects your boards, making them safe for your members. A good moderator can be engaging, helpful, reassuring, and a fixture of your online community.
Video content requires monitoring to guarantee compliance with the laws in your area. Upon informing us of your guidelines, we’ll review all of your video content to ensure an acceptable level of language, content, or copyright verification, based on your parameters.
Pictures, signatures, artwork, banners, and avatars are all examples of content that require monitoring in order to ensure an acceptable level of appropriateness, content, or copyright verification.
User Generated Content is loosely defined as any digital submission created by any user or users. For example, message board posts, graphics, videos, blogs, or personal/individual content found on social networking sites such as Facebook, My Space, or Wikipedia. If you’re having trouble managing that kind of bandwidth, don’t worry… We can do it for you!
Help your users to help your business! A comment system helps your users feel more personally invested in your content and more likely to help you find ways to improve your best practices. Make them feel secure by providing us with guidelines so we can remove inappropriate content and malicious attacks.
Chatting while playing games is a hugely popular feature, but the nature of anonymous competition inevitably leads to some people intent on disrupting the status quo. We can provide moderators for your in-game chat, protect your interactive community, and add to the pleasure of the gaming experience. Whether you have one virtual room or many, we can utilize our report system to moderate them all at the same time.
We can provide high-level virtual world moderation services for message boards, profiles, and communication, offering a safe and secure environment for you and your users.
Live chat is fun for everyone, but it can also attract disruptive or abusive users intent on sabotaging your branded environment. We provide moderators to protect and promote a clean, fun, interactive forum. Chat moderators are scalable in their level of engagement and can be as interactive as you’d like. Whether you want a silent observer or an active participant who directs the communication firsthand, we can give you exactly what you need to enhance your brand and excite your users!
